FAQs

Satisfied or refunded guarantee within 30 days of ordering. If you are not satisfied, simply return the product to us and we will refund you in full

The package contains your magnetic mount in addition to a magnetic ring that will allow you to attach it to the back of your phone in case your phone is not equipped with Mag Safe technology.

What are the shipping times for your products

We take between 1 to 2 days to process your order then 5 to 11 days to deliver it to you.

Do you ship anywhere in the world?

We currently deliver mainly to France.

Where do we ship your product from?

Our products are shipped from Mainland China.

Do you provide product tracking information?

Yes, go to our order tracking page for more information

Step 1 :

Before using our magnetic mount, make sure your phone is compatible with one of the following two mounting methods:

1. Attaching with the ring: Make sure your phone has a smooth surface on the back where you can stick the included magnetic ring.
2. Attachment with Mag Safe technology: Check if your phone is compatible with cases equipped with Mag Safe technology.

Step 2: Fixing with the ring

If your phone is compatible with the ring mount, follow these steps:

1. Clean the surface on the back of your phone thoroughly to ensure optimal adhesion.
2. Remove the protective film from the magnetic ring provided in the packaging.
3. Stick the magnetic ring firmly to the back of your phone, making sure it is centered.

Step 3: Attachment with Mag Safe technology

If you have a tech-enabled case, follow these steps to attach our magnetic mount:

1. Make sure your phone has a Mag Safe compatible case.
2. Simply place our magnetic mount on the magnetic surface of the case, and it will automatically attach.

Note: For optimal adhesion, make sure the surface you are attaching the mount to is clean and free of dust.

Step 4: Adjusting the Angle

Our magnetic mount allows you to adjust the angle of your phone to your preference. Simply rotate your phone to orient it in portrait or landscape mode.

Step 5: Use

Your phone is now securely fixed thanks to our magnetic holder! Enjoy ease of use to answer calls, follow recipes in the kitchen, or watch videos with complete stability.

We hope this user guide has been useful to you. If you have any additional questions, please do not hesitate to contact us. We thank you for your trust and wish you a pleasant experience with our magnetic holder!